About this Opportunity

The Role

Internal Sales - Newcastle Upon Tyne 18/041

Summary
Vacancy ref 18/041
Responsible to Branch Manager
Location Nestle Fawdon
Contract Type Full Time
Date Posted 2018-02-09 16:09:07
About the Role

ERIKS UK is one of Europe's leading industrial service partners providing engineering knowledge and expertise.

With over 200 service centres nationwide ERIKS is continuing to grow: this has lead to an opening for a Internal Sales - Newcastle Upon Tyne 18/041

The role involves

ERIKS UK is one of Europe's leading industrial service partners providing engineering knowledge and expertise.

ERIKS has strategic plans for further expansion and we are committed to developing and nurturing talent and the future workforce.

We currently seek to recruit an Internal Sales based at Nestle Fawdon Distribution and Engineering Service Centre.

This is a key role with Distribution and Engineering with prime responsibility to effectively manage assigned tasks in order to contribute to the achievement of agreed customer service level commitments.

What the role involves:

  • Processing and monitoring orders from initial enquiry through to delivery.
  • Adhering to customer needs over a trade counter.
  • Dealing with incoming calls and queries.
  • Assisting in purchasing by liaising with suppliers and centre.
  • Contribute to operational effectiveness and planning through the provision of information, feedback and data to branch management in support of customer requirements and Key Performance Indicators.
  • You are responsible for your health and safety and have a duty of care for others around you within your working environment.
  • Contribute to branch operational efficiency by identifying potential improvements to ERIKS/customer processes.
  • Ensure a high level of Customer Service.
About You
  • Minimum of 1 years work experience in a commercial, distribution or industrial environment.
  • Proficient user of windows based programmes. Experience of fully integrated system based sales order processing and stock management systems.
  • Sales and customer relationship development skills.
  • Negotiation skills at multiple levels within customer and supplier organisations.
  • Communication and inter-personal.
  • Ability to communicate effectively both internally and externally.
  • Awareness of efficient processes.
  • Understanding of consignment stock principles
  • Knowledge of Microsoft Excel, Word
  • Ability to prepare management information within required deadlines

Required qualifications:

  • Grade A* - C GCSE (or equivalent) English Language and Mathematics.
  • Higher Education in Business Commercial Management or Engineering is preferred.

This is a fantastic career opportunity to develop in a stimulating and dynamic environment.

Our employees are trained and developed to not only improve their skills but to ensure their personal progression matches our corporate objectives.


ERIKS UK is an Equal Opportunities Employer

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